Relatient plans to beef up patient engagement software with Radix acquisition 

After raising more than $100 million in growth equity capital, patient engagement company Relatient plans to use a portion of the funds to acquire startup Radix Health. The deal would build out Relatient’s existing platform with Radix’s machine learning software for patient-provider matching, automating referrals and optimizing schedules.

The companies did not disclose the terms of the deal, which is expected to close this month.

Franklin, Tenn.-based Relatient has built out a suite of solutions for healthcare providers, from appointment scheduling to check-in and patients. After the start of the pandemic, being able to effectively communicate with patients was key, from communicating information about this new virus, to providing information about masking and helping triage before an appointment.

CEO Michele Perry said the pandemic pushed patient engagement roadmaps forward a year or two.

“During the pandemic, hospitals, health systems, and medical clinics drastically increased the use of text-based communications to help with the ever-changing dynamics,” she wrote in an emailed statement. “Now we’re seeing demand grow for patient access solutions like Radix Health that can help meet the backlog of patients that delayed care through increased capacity.”

In addition to helping fund the acquisition, Relatient also plans to put some of the capital to use to make the most of the current opportunity. For example, Perry said the company is looking to add more than 30 people to its 225-person workforce.

Photo credit: designer491, Getty Images

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